HOW IT WORKS
To apply for a rebate application, visit Duquesne Light’s rebate site or call 1-888-465-2070.
To submit a rebate application, complete the following steps:
- Read the Terms and Conditions on the application.
- Complete and sign the rebate application/form and include the required documentation.
- Attach a copy of your Duquesne Light bill for mailed in applications.
- Supply your Supplier Agreement ID number, which can be found on page 3 of your Duquesne Light invoice. Attach a copy of your Duquesne Light bill for mailed in applications.
- Complete a separate rebate form for each service address.
- Keep a copy of your rebate form, Terms and Conditions and receipt for your records.
- Submit the rebate application through the online application process or mail in the application form.
ELIGIBILITY
The Rebate program serves residential customers in single, multi-family and mobile home dwellings.
To participate in the program, these eligibility requirements must be met:
- You must be an active Duquesne Light residential customer.
- The equipment or energy saving measure you install must meet the efficiency requirements provided in the rebate catalog.
- The rebate application must be completed in its entirety and submitted with all required documentation.
- Your application must be for equipment or product purchased after June 1, 2016 and be installed no later than 180 days after purchase date.
- Watt Choices Program offerings are available until May 31, 2021 or until program funding is depleted. Funds must be available at the time the properly completed rebate application is received.
FREQUENTLY ASKED QUESTIONS
When will I receive my prepaid rebate card?
Prepaid rebate cards will be mailed to qualifying residential customers within 60 days of the postmark date on your qualified application.
Whom do I contact if I have questions about my rebate?
Call 1-888-465-2070 or visit Duquesne Light’s rebate site at any time.
How do I check the status of my rebate application?
Call 1-888-465-2070 or visit Duquesne Light’s rebate site at any time.
How do I change the payment address where the rebate check is to be sent?
Call 1-888-465-2070 or visit Duquesne Light’s rebate site at any time.
How do I contact Duquesne Light for questions about rebates?
Contact 1-888-928-8539.
How do I know if I am eligible for a rebate?
Eligibility requirements are available online at www.wattchoices.com and on the rebate form.
Does my product qualify for a rebate?
Check to make sure the product is included in the rebate catalog.
Can I apply for rebates on multiple accounts?
Yes.
Can I apply for rebates for multiple premises with one account number?
Yes; however, each service address requires a separate application.
Can I apply for rebates if I am a landlord with multiple properties?
Yes; however, a separate application must be completed for each unit.
How long do I have to submit my supporting documentation?
The rebate application and supporting documentation must be postmarked within 180 days of the installation date.
What happens if my application is incomplete?
If you submitted the application online, you will receive an email notification. If you submitted the application in the mail, you will receive notification in the mail.
How do I determine the purchase date when I’ve hired a contractor for home improvement work at my home?
You can use the date of the contractor’s invoice.
Can I fax my rebate application instead of mailing it via U.S. mail?
No.
What information do I need to provide to check my rebate status?
If you provided an email address, a message will be sent to you when the rebate has been processed. You can check the status of a rebate online at Duquesne Light’s rebate site. To do so, you will need to enter your last name, street address and zip code.
Am I eligible for Watt Choices if I have chosen a supplier other than Duquesne Light?
Yes.
How were the measures eligible for rebates determined?
Duquesne Light evaluated measures in terms of energy and peak demand savings, operating life, price, etc. Each measure was evaluated for cost-effectiveness, to be sure benefits exceeded costs. Because the Watt Choices program is designed to serve all Duquesne Light customers, including commercial and industrial, budget considerations influenced the total number of measures that could be offered.
Is it likely other measures will be added?
Duquesne Light plans to conduct an annual review of the rebate program. As additional analysis of costs and savings for particular measures is conducted, as new technologies and measures appear in the marketplace, we may add additional measures to the eligibility list.
When might new measures be added?
While Duquesne Light plans to complete an annual review of existing and prospective measures, rebates may be added during the course of each year.
What if the rebate amount is greater than my purchase price?
Duquesne Light will issue rebates for any item “up to” the amount paid by the customer for an eligible item.
CONTACT US
For general questions or to check the status of your rebate, call 1-888-465-2070 or visit Duquesne Light’s rebate site at any time. You will need to enter your last name and service address to receive your update. If you provided an email address on your completed rebate form, an email will be sent once the rebate form has been processed.
TERMS & CONDITIONS
- Rebates will be issued in the form of prepaid debit cards and can be used like cash anywhere Visa debit cards are accepted.
- Prepaid rebate cards and checks will be mailed to qualifying residential customers within 60 days of the postmark date on your qualified application.
- If you are applying for more than one product type, you may receive a prepaid card for each type, if all requirements are met. Prepaid cards will be mailed to customers within 60 days of the postmark date on your qualified mailed-in application or 60 days from the date of the online submission.
- You must be a Duquesne Light residential customer.
- This program is subject to Watt Choices program funding availability.
- The residential rebate program opened June 1, 2016 and ends May 31, 2021 or earlier if program funding is depleted.
- The rebate is available to active residential Duquesne Light Company customers with mailing addresses in the United States.
- Duquesne Light reserves the right to deny a rebate due to an incomplete application or Watt Choices program funding depletion.
- You may be required to grant a Duquesne Light representative site access to verify the installation of the equipment. If you refuse to provide access, Duquesne Light has no obligation to provide you a rebate. If your equipment is selected for verification, rebate processing time may be extended.
- Duquesne Light is not responsible for lost, late, damaged, illegible, misdirected or postage-due applications.
- Duquesne Light does not endorse any specific manufacturers, dealers or contractors.
- Duquesne Light provides no warranty for the installed equipment and/or product.
- By participating in this program, you agree Duquesne Light has no liability concerning the quality, safety and/or installation of the measure.
- To review the status of your application, or to ask questions, call 1-888-465-2070 or visit Duquesne Light’s rebate site at any time.
- Your right to receive this rebate will not be earned unless you purchase a qualifying rebate catalog item and meet the terms and conditions listed on the application and on this website.
- Your rights to this rebate cannot be assigned or transferred.
- Excessive submissions constitute fraud and may result in federal prosecution under the U.S. mail fraud statutes (Title 18, USC 1341 and 1342).
- All submitted materials become property of Duquesne Light and will not be returned.
- Card is issued by The Bancorp Bank, member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used everywhere Visa debit cards are accepted in the U.S. Pay close attention to the expiration date printed on the front of the card. Card is valid through the last day of the month. You will not have access to the funds after expiration. Card terms and conditions apply.
- For card balance and card information, please visit prepaidcardstatus.com or call 1-866-230-3809, which is on the back of your card.
- Duquesne Light reserves the right to substitute a check of equal value in lieu of a Visa prepaid card at its discretion.
