Visit the Rebate Website: Water Heater & Insulation, Appliances, Control Technology and HVAC

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Duquesne Light is providing rebates on a wide range of energy-saving devices, such as air conditioners, occupancy sensors, dehumidifiers, insulation and furnaces. After purchasing and installing the equipment, you must complete and send the rebate to the address located on the rebate form.

Watt Choices also offers an online home energy audit that enables you to obtain instant energy-saving options. Where appropriate, the customized audit summary will tell you which of our rebated items will best help reduce your home energy use.

HOW IT WORKS

If you purchased a product on June 1st, 2021 or after, please visit this rebate site to apply for a rebate application or call 1-866-787-5237.

To submit a rebate application, complete the following steps:

ELIGIBILITY

The Rebate program serves residential customers in single, multi-family and mobile home dwellings.

To participate in the program, these eligibility requirements must be met:

FREQUENTLY ASKED QUESTIONS

When will I receive my prepaid rebate card?

Rebate checks on purchases after May 31st, 2021 will be mailed to the designated payee provided on the application within 60 days of receiving your qualified application.

Whom do I contact if I have questions about my rebate?

For rebates on purchases after May 31st, 2021, call 1-866-787-5237 or visit this rebate site.

How do I check the status of my rebate application?

For rebates on purchases after May 31st, 2021, visit this rebate site or call 1-866-787-5237.

How do I change the payment address where the rebate check is to be sent?

For rebates on purchases after May 31st, 2021, visit this rebate site or call 1-866-787-5237.

How do I know if I am eligible for a rebate?

Eligibility requirements are available online here.

Does my product qualify for a rebate?

Check to make sure that your product meets the specific requirements of the rebate.

Can I apply for rebates on multiple accounts?

Yes.

Can I apply for rebates for multiple premises with one account number?

Yes; however, each service address requires a separate application.

Can I apply for rebates if I am a landlord with multiple properties?

Yes; however, a separate application must be completed for each unit.

How long do I have to submit my supporting documentation?

The rebate application and supporting documentation must be postmarked within 180 days of the installation date.

What happens if my application is incomplete?

If you submitted the application online or by mail, you will receive an email notification. You can visit the customer rebate dashboard on the rebate site to review the status of your application.

How do I determine the purchase date when I’ve hired a contractor for home improvement work at my home?

You can use the date of the contractor’s invoice.

Can I fax my rebate application instead of mailing it via U.S. mail?

No.

What information do I need to provide to check my rebate status?

For rebates on purchases after May 31st, 2021, you can check the status of a rebate online by logging into the Duquesne Light’s rebate site dashboard.

Am I eligible for Watt Choices if I have chosen a supplier other than Duquesne Light?

Yes.

How were the measures eligible for rebates determined?

Duquesne Light evaluated measures in terms of energy and peak demand savings, operating life, price, etc. Each measure was evaluated for cost-effectiveness, to be sure benefits exceeded costs. Because the Watt Choices program is designed to serve all Duquesne Light customers, including commercial and industrial, budget considerations influenced the total number of measures that could be offered.

Is it likely other measures will be added?

Duquesne Light plans to conduct an annual review of the rebate program. As additional analysis of costs and savings for particular measures is conducted, as new technologies and measures appear in the marketplace, we may add additional measures to the eligibility list.

When might new measures be added?

While Duquesne Light plans to complete an annual review of existing and prospective measures, rebates may be added during the course of each year.

What if the rebate amount is greater than my purchase price?

Duquesne Light will issue rebates for any item “up to” the amount paid by the customer for an eligible item.

CONTACT US

For rebate purchases after May 31st, 2021, for general questions or to check the status of your rebate, call 1-888-787-5237 or click here. You will need to log onto the site to review the rebate status.

TERMS & CONDITIONS

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